Monday, 19 November 2007
Last week a car door gave me a lesson in NLP. The cyclists among my readers will already be sighing...
It was Tuesday morning, I was pumping up a steep hill working desperately to get my daughter Jyoti to school on time. Then with a timing I could not avoid a man in a smart car opened his door. Pieces of bike cracked off as we skidded and fell to the left.
My body and the wrong part of my training took over. I had hardly hit the ground and I was up again. There were no cars or buses about to crush us and my daughter seemed unhurt. In front of me was a an open car door inside of which was the target of 15 years of bottled cycle rage. My right fist felt like it could smash metal, and there was an open line between it and the scared face of the driver. My lungs were supplying plenty of volume to a mix of obscenity, incrimination and threat. The driver shrank in his seat.
I do not know how long I stood there, perhaps two or three seconds, but it felt a long time.
A better part of my training took over. I saw fear and regret on the driver's face. I was aware of passer's by coming to help, my daughter was crying. I turned to lift her off her bike seat and comfort her.
Jyoti was ok, my bike was mostly ok. The passer's by brought the pieces of bike that had flown off on impact. The driver, upset, went to hug my daughter as I held her. I let him.
Jyoti told me she was fine to get back on the bike. We even managed to get to school on time. As we pedaled off I saw that the driver was having trouble shutting his car door.
Later as I thought about what happened I felt a little ashamed. Yes I looked behind and saw my daughter was Ok, but I tended to my rage before I tended to her well being.
I understand how I did that. I have been an urban cyclist almost daily for since the early 1990's. Many times I have nearly been killed and injured by the thoughtlessness of people piloting 1000 kg steel clad fists through the streets. Most of the time it was just thoughtlessness, lapses of awareness, moments of carelessness. Occasionally it has been malicious, people deliberately cutting close, swerving and aiming for me.
Insulated in their steel fist most drivers do not think of what is like to be on a flimsy wheeled frame powered by lungs and thighs, seeking the safest route between unfeeling obstacles.
When some coddled driver, in their impatience and thoughtlessness nearly kills you, it is hard not to take it personally. As a result I built up layers of self justification.
I had created a scenario where at last I would be able to express my righteous anger....
...Not nearly hit this time, but hit. The driver would be out of their armored casing, they would have already struck the first blow, and at last I would be able to strike some back. Self defense, clearly, little me armed only with my hands (elbows, knees, head and possibly a D-lock), against 1000kg fist man. Every blow would come straight from my belly, a whole body communication saying: PAY ATTENTION TO CYCLISTS
Variations include disarming my attacker by throwing their car keys down the nearest drain.
That is what I had been rehearsing mentally. It is nearly what I did. the pained shock on the driver's face is what stopped me. If he had been aggressive he probably would have been toast.
The positive intention in my hitting back scenario clear. But is hitting people the best way to get the message across - pay attention, drive safely, respect the fragile, fleshy two wheelers?
Every time I got a little satisfaction from imagining demolishing a dangerous car I was making it a little more likely to happen. Rehearsing this way I was loosing flexibility in getting my real message across, and putting myself in a legally dangerous position. I was also filling my body with stress hormones and missing out on what is actually happening and important (like bad driving), and what I might take pleasure in, people, weather, light.
So I am going to change my mental rehearsal with cycling. Change it from some fixed scenario, to remembering what I consider important. I will rehearse the qualities that allow me to say 'we are all human, let's look out for each other, and maybe even have some fun.' I will rehearse awareness in the place of rage. This is something my life depends on, literally. Fortunately, I am well trained to do this.
It is more than just cycling. I am also looking out for all the other unhelpful scenarios I am rehearsing. Lots of relationship arguments are based on this kind of imagined scenarios 'if she says this I am going to lose it...'
How many other stupid situations will I be able to avoid and turn into possibilities for pleasure? That is all very well for me, what about you?
Monday, 12 November 2007
I believe it was Timothy Gallwey, the father of executive coaching who originally said
'performance equals potential minus interference.'
He first used this idea in a sporting context, especially with reference to athlete's doubts, distractions and negative internal dialogue.
But for the purpose of this article I want to apply this principle not so much to individual performances, but to the larger scope of what people decide to perform in.
People usually perform the best when they have a maximum of enthusiasm. They also seem more dynamic, attractive and convincing to others when they are enthusiastic. Naturally I can think of exceptions to this. Enthusiasm is not a substitute for skill. But it often precedes and leads to skill.
Children often show great capacity for enthusiasm. At least when they are left to play. Adults often show less enthusiasm. Somehow in the civilizing process education can damp down enthusiasm.
Let me give a personal example from that messy ground between being a child and an adult.
As a teenager my dream was to go to Taiwan and study Chinese martial arts as my Taiji teacher had done. My parents did not really understand why this was so important to me. They encouraged me to go to University and get a degree. Eventually I gave in, partly pushed by my parents, and partly lured by tales of student parties - something I could also feel enthusiasm for.
So I spent three years studying Environmental Biology, but my heart was not completely in the work. Biology fascinates me, whispering to me about the miracle of our interconnected lives. Despite this I did not appreciate what an amazing privilege it is to be able to choose to study a subject like that. At the time University seemed like an extension of school, but with beer, girls and scuba diving.
So after I graduated it was not long before I left England and found myself on wandering the streets of Taipei, knocking on doors and looking for teachers.
That's how I first met Luo De Xiu in 1991. He impressed me not just with his fluid power and skill, but also by his infectious enthusiasm for the arts he practiced. Sixteen years later he still lights up like a child when talking martial arts. A living example of how skill and enthusiasm go hand in hand.
Excuse me, I am digressing a little. My point is that I had been temporarily deflected from what I felt truly enthusiastic about. Once I got back into the groove of what was important to me, my life was felt magical and my energy soared, not just when I was in Taiwan, but when I was on my way too. I hope that you have had some experiences, made some choices that had this effect on you too.
Now my question is what interferes with us living more of our lives this way? What stops us going from what we really want?
I describe one kind of dampener as injunctions. These are rules, that come from different sources that say how we should and should not live. They can be subtle, or brutal. We often internalize them, so that we forget how they limit or potential options. They guide our lives, invisible and unquestioned. People live without enthusiasm for what they do, because they are unable to even see anymore what they are truly enthusiastic for.
So in the story above my parents injunction was something like 'good boys get degrees.' That one is fairly benign, and there is a pretty clear positive intention and assumption behind it - a good education leads to a good living.
But there are plenty of other injunctions. Often they apply to getting what we want.
My sister in law told me that in the school she went to she was discouraged to ask for things directly. If you wanted someone the salt you were expected to ask someone 'Would you like some salt?' to which they were expected to reply 'No, would you like some salt?'
Some typical injunctions include
- It is selfish/rude/arrogant/greedy to ask for what you want
- If you ask for something you will not get it
- Saying what you want gives other people power over you
- Good boys/girls do not do that
- It is your duty to sacrifice
- What makes you think you deserve...
- People will be jealous if I get what I want
- I will probably just be disappointed
Of course all of these injunction have some kind of positive intention. They are taught as a way of maintaining the structure of societies and families.
I believe that once we have the ability to to think reasonably, rationally and ethically then they are up for questioning. Society is changing with technology. People have higher levels of education than ever before, and given more choices I believe that people will tend to act more generously towards one another. A lot of the old injunctions simply do not apply anymore, and they certainly deserve the scrutiny of intelligent mature people.
So if you want to liberate some extra energy, widen your options, and charge up your enthusiasm then give yourself an injunction scan. Perhaps some of the ones above seem familiar to you. You can probably find others.
To find them ask yourself what you should or should not do. Think of the people around you in your culture, what are the rules they live by implicitly? Have you taken them on too? Contrast these with the rues of other cultures you may know, and what do you learn? Do the injunctions stand up in the light of awareness? What are their positive intentions, and can you find other ways of fulfilling them?
The more you clear your internal landscape of weeds like this, the easier it will be to see clearly what is important to you, to what you really want, hear it calling and feel the pull of it into the pleasure of bringing more and more of your gifts to the world.
And what do you really want?
Tuesday, 23 October 2007
I must be doing something right. Despite only writing here intermittently I seem to be attracting an increasing number of readers.
Anyway before I start patting myself on the back I thought I can offer you an adapted extract from the manual of a training I offer called Practical stillness.
The idea of the training is to distill years of martial arts and meditative training, combined with NLP to give people tools that they can use in communication, coaching, difficult situations and in decision making.
Ideal body use - martial arts and coaching
What we are looking for (not mention listening and feeling for) is the most relaxed use of the body possible. Emotions, positive or negative require tension and movement to express.
Being increasingly relaxed allows a kind of quietness, a stillness and a receptivity.
Also excess tension is both tiring, restrictive and wearing on the body.
If the body is relaxed the spine can lengthen and we can stand increasingly upright. The more upright the spine, the less tension is needed to stand, the easier it is to relax. Thus a virtuous cycle is created.
A simplistic biomechanical view of the body is muscles attached to bones, which act as levers moving around joints held together by ligaments. To an extent this is true, the reality is far more complex, and subtle.
A more interesting and accurate image is a dome tent. There are some rigid struts in the body, but they are held in place by sheets of fabric that balance tension in many different direction simultaneously. This allows the tent to be springy if pushed. Inappropriate tension in one part of the body is like pulling the fabric on one part of the tent. The fabric is only pulled in one place, however the whole tent loses its capacity for springiness.
In the body the tent’s fabric is not just muscles, it is multiple layers of connective tissue, under the skin, in the tendons, throughout the internal organs. The major lines of pull that these make map across loosely to the meridians of Chinese medicine.
Also all these structures are tied into the nervous system, which is also tied into the endocrine system, which baths every cell of the body in chemicals that effect the way they function.
How these systems all interact is beyond the scope of this article. Essentially making a change in one effects all the others, and the ones that are most available to work with are movement, and breathing.
When we return to an upright and relaxed posture the body becomes more receptive. The bodies of people around us leave subtle echoes of their postures and emotions in our own. To notice and work with these it helps to be still.
I remember a friend, a Karate champion who was discovering these sensations of sensitivity. He was more interested in kata (solo movements) than fighting. In fact he was completely fascinated by body movement. He had recently placed very well at a major tournament in which he had to fight, and since he did not like to fight this surprised him
He explained that because he was sensitive to the possibilities in his own body, he could read the possibilities in his opponent’s body, and thus predict his opponents next movements and defeat him.
For coaches and communicators being able to return to some neutral and sensitive state is extremely helpful in modeling the world view of others.
Of course you can second guess intellectually, and it is great to have intellectual models you can play with. If this is all you do though, you miss out on a very ancient and sensitive method of getting information. You will also miss out on many important channels through which people connect with each other
Many people equate sensitivity to other people's emotions as weakness, and in some cases spaciness. It does not have to be this way. Going via the body allows people to be both sensitive and grounded.
One of the reasons I choose martial arts as a model of ideal movement is that it is one area that places great demands on the body, the need to move freely, predict and act, and in which there is no space for overly weak sensitivity.
Developing this kind of body use takes some time and practice. There are aspects that can be realized instantly, and other parts that require the gradual lengthening of muscles and connective tissue. It all works best with gentle attention to key areas of the body - the spine, the pelvis and centre of gravity, as well as the flow of weight downwards, balanced with the support of the ground upwards.
So can you attend to this gently as you sit at your computer and read this blog?
Sunday, 7 October 2007
A conversation I had at a training recently stayed with me. Perhaps because I felt quite happy to quote an unusual and famous person. Perhaps because there was something unclear about my answer.
But before I offer the quote, let me set the scene. In the course we asked the attendees to remember a time just before they made decision that they later regretted.
Additionally in the moment they made the decision, they had some sense of warning, some signal that told them they would regret their choice. Which they did.
We do this to help sensitize our clients to their own inner warning signals, and those of the people around them. Something I consider useful in any decision making process.
A woman whose gaze alternated between intensely still, and sparklingly mischievous came up to me afterwards and asked
'I do not understand. If someone knows that they will regret a decision, why would they make that decision?'
Looking at her super steady eyes I saw the genuineness of the question. Here was a woman with a clear decision making process, and strong resolve. She struck me as someone intent on moving forwards. She was genuinely puzzled how other people might waver in the face of tricky alternatives.
Fortunately I have some experience in that area. Her question sent me on an inner search through my bad decisions in search of an answer. I managed pull myself out before too much time had passed.
'People have conflicting beliefs, and interests. Sometimes the decision you regret is less painful in the short term - or more pleasurable, or less complicated.'
She did not look convinced to me. I decided to try an appeal to authority, a quote from someone famous. "Do you like Harry Potter?'
The gaze turned mischievous.
'Well, at the end of one of the books Dumbledore says something like 'Soon we will be called to make the choice, between what is right, and what is easy.' Sometimes the right choice just seems too hard.'
Now she looked more satisfied. The trouble was I was less satisfied. I was still in the context of getting a warning signal. Getting that signal would not make the things that seem to hard any easier.
But that is just one piece of the puzzle. The reason we engage in personal development is so that we can develop our planning skills, and find ways to make what is right, easier.
Just as importantly, we train and study, and serve others so that what used to seem too hard is something that we can do with increasing skill and confidence.
The ideal is to make what is right, easy.
I appreciate that from one perspective the world is already absolutely perfect. On the other hand you need to be pretty blind to not to be aware of the suffering that people inflict on each other for one reason or another. Knowing that, what right choices do you want to make more easily?
Wednesday, 3 October 2007
I almost feel this is a bit of a cheat. I know that it is some time since I sat down to write on my blog, and this seems like an easy way to start October.
Yes I have a review to offer you, but it is not a review by me, it is a review of a recent London training by Robbie and I.
Here it is.
The reviewer Peter Kenworthy is and HR director with over 25 years of experience.
You may be wondering why I have a picture of Mangroves with this review. They are not just any Mangroves, they are Mangroves that fringe and protect the edges of Mafia Island, which is set in the Indian Ocean off the coast of Tanzania.
When I read that Peter had a background in Tanzanian fisheries it took me back to when I was a researcher gathering data for the Mafia Island national marine reserve. Some of my best evenings were spent swimming through the mangroves at dusk or by moonlight enjoying the depth of the spring tide.
I'd like to draw some conclusion, a helpful educational metaphor to relate to that time. But all I remember is the pleasure of it, the joy of seeing fish swimming in trees, the intimacy of the light and water. I think that is enough.
Thursday, 13 September 2007
Blink, the power of thinking without thinking by Malcolm Gladwell
Blink is a book that I picked up several times, having read the Tipping Point by the same author.Finally I bought before boarding on an international train. It is short, and I found it both easy to read, and full of ideas.
From an NLP point of view Blink is about calibrating decision making, and modeling decision making in different contexts. The basic ideas in the book are that we human beings are very good at making quick decisions or judgments. This capacity is based on the ability to read a lot of information, unconsciously instant by instant. It is also based on the experience in a field that we have developed over time.
One of the interesting concepts touched on is that when people are asked to justify a decision, they perform less well than when they make quick decisions. When we start to rationalize we often interfere with the intuition that has access to both our memories and the experience of the current situation.
Which is not to say that Gladwell advocates giving up thinking,and deciding rationally. Rather he suggests that the decision making process largely takes place outside of awareness, but can be refined through practice, and analysis.
For example through analyzing data mathematically, it was possible to decide which of the many indicators of cardiac arrest were the most important. This resulted in a decision making flow chart by which patients could be sorted as the entered hospital ER rooms.
In the beginning this idea was resisted by many doctors, who did not believe or accept that a computer generated flow chart would be better at diagnosis than them. However in time it was sow to be more accurate, thus saving lives, money and energy. By knowing what the critical factors to pay attention to were, doctors had more attention to use their human skills with the patients.
Continuing on a medical theme and relevant to rapport, insurance companies found that they could predict the likelihood of a doctor being sued for malpractice through listening to the way they talked to patients. This was a much better predictor than the actual quality of their practice.
The Doctors who took a little more time, especially at the start and end of a consultation were much less likely to be sued. Essentially patients do not sue the doctors they like.
Another area that I find disturbing and fascinating is how people will make decisions based on associations that they already have. This happens outside of conscious awareness and can be demonstrated using Implicit Association Tests. You can do some online here and here.
If you do the test you will probably find that you make a lot of associations that differ from the views you hold consciously and rationally. Disturbing, and at the same time educational. Knowing that we are implicitly prejudiced in a way we cannot consciously control, can help us to consciously take steps to minimize the effects of that prejudice.
There are many more interesting anecdotes and examples, that left me thinking of the implications. There are a great many parallels with NLP, modeling the difference that makes the difference, refining sensory awareness to become aware of non-verbal cues that people give, and learning to deliberately make the conditions to allow the highest quality of decision making.
In many ways I would have liked the book to give more examples of how to use the concepts it gives. But there are references that you can follow, and I am happy to start experimenting and incorporating some of the concepts into my work and life.
Tuesday, 14 August 2007
In NLP we talk a lot about states. Resourceful states, and unresourceful ones, states that are good for specific situations, and others that would be useful, but in another context.
NLP does not just talk about states. It has some very good ways of analyzing, developing and triggering states. The state that you need to have a wild time in a night club is not the same as the one you need to negotiate a deal. Of course the two may have some overlap depending on your style... NLP has a lot of techniques to help you have the right state at the right time.
I want to add another distinction that NLP does not really have, that of stages. States arise and disappear quickly, whether through NLP's anchoring, during meditation, or in some kind of spontaneous peak experience. Stages are more stable, they are more like cognitive structures through which experiences are interpreted. A person will interpret such a state in terms of the stage (and culture) in which they live. A scientist will interpret such as state in terms of neurophysiology, a shaman in terms of spirits, and a religious person in terms of God's grace.
According to Ken Wilber, based on reviews of studies in psycho-social development, ( and in particular spiral dynamics of Dr Clare Graves) these stages follow a regular and predictable pattern of unfolding. They range from the biological survival urges of the baby, to tribal-familial bonding, right up to experiencing the entire world as an interconnected unit in which choices are made for the good of the whole, rather than individual, family, tradition or country.
These are fascinating models that I believe have a lot of application in education, politics and society. For example this model asserts that for a country to sustain a democracy, a high proportion of the populace need to rational-scientific or higher world view. Without this a country will fall back to the stricture of religious thinking/law, which in itself was a way of controlling and bringing together ethnocentric/tribal groups.
When someone moves from one stage of to another they will typically pass through a period where they experience the previous stage with a degree of hostility. Similar to children seeing their old favourite toys or TV programs as babyish, or adolescents rebelling as a way of gaining independence from their parents. Eventually the stage below can be integrated into the overall development of the individual. I just say that because I like watching my 6 year old daughter's favourite cartoons!
From an NLP point of view people at different stages will be motivated in different ways, and will understand different kinds of concepts. Each stage needs a different tailored style of communication.
NLP itself is a result of particular stages of development. NLP sprang from the minds of the people in a academic environment who were versed in mathematics, and linguistics. These are both what we can consider rational or scientific mindsets. However they moved into a more pluralistic post-rational view of the world. This is one way of interpreting the distancing from scientific methodology that still exists in NLP. As an ex-scientist who experienced the same rebellion against science I can appreciate the motivation. However these days I am glad that there are people in the NLP community who are making a genuine effort to scientifically investigate NLP.
From the stage below the stage above can only be interpreted in terms of what is already known and understood. So scientists-rational types will often view the individual-subjective aspects of NLP as the closest analogue in their experience - which is a kind of magical-egotistical thinking , and thus dismiss NLP as wishful thinking.
These days as NLP gains more popularity there are an increasing number of people who actually approach NLP with this kind of magical thinking, and others who conform to rules, and approach it as kind of religion. The former people often create some of the more bizarre offshoots of NLP. The latter become worshipers at Bandler's altar, and engage in flame wars as to what is the 'one true NLP'.
Naturally people can be uneven in their development. Intellectually they may have reached one stage of development, emotionally be at a different level, and physically be at a third. Different contexts may also tend to move them up or down levels.
In our egalitarian and democratic societies people often do not like the idea of some people being at a higher level than others. This is particularly common with people who embrace the NLP presupposition 'a map is not the territory', or everyone's reality s equally true.
However when you give the example of children it usually becomes clear that whatever wonderful qualities they have, certain concepts and qualities need to be learned. On the other and most of us still have at least occasional access to the ways of thinking we had as children. Why should this kind of development stop after adolescence, or early adulthood? In fact these stages are continuously unfolding. There were no societies that had a predominantly rational world view three hundred years ago, and though there are many that still have not reached this, there are still others that have gone beyond it. There is no final stage with nothing beyond it, anymore than the software on computers has a final version beyond which no development is possible.
So now the question is how do we progress along these stages of development.? The answer is study and practice. States are not stage dependent, and deliberate immersion in states that are beyond or outside the normal structures of thinking seem to have the effect of loosening one stage and facilitating the arrival of the next.
Meditation is an example of a practice that has this effect. NLP has a number of techniques that can work in a similar way. As a metaphor I imagine that we are tied to certain stages by a many threads. Certain techniques can cut one or sometimes many threads. But there are a great many of them, so it may take a number of years to go from one stage to the next. If these state techniques also supplemented with intellectual study, and physical exercise, then the possibility of advance is even greater.
Each stage transcends and includes the one below it, using it as a foundation for something subtler and more complex. If you are reading this article, or interested in NLP then chances are through culture, study and education you have already progressed through a good number of stages. The question is now what are you doing to embrace and encourage your continuing evolution? What are you doing to encourage the unfolding development of others around you?